Contact

A person reads these.

No ticket queue, no bot. Write in your own words.

Email

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Anything — billing, your account, a bug or a name. Reply within two business days.

Phone

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For anything urgent about a payment.

Billing & refunds

Within 14 days of a payment we refund it, no questions asked. Charges show as Paddle on your statement.

Refund policy

“Is this name safe?”

We can't answer that — only a trademark attorney can. We can explain exactly what a result checked and why.

Larger teams

Seats, SSO, invoicing and audit logs are arranged directly. Tell us your team size and markets.

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